Project Overview
I developed Firmsanad, a digital portal that simplifies the process of obtaining business licenses in Saudi Arabia. Instead of navigating complex ministry procedures, users can apply through Firmsanad, and the system handles the application on their behalf—making the entire process seamless, faster, and more reliable.
Problem
Entrepreneurs and businesses in Saudi Arabia often face challenges when applying for licenses due to lengthy procedures, manual paperwork, and lack of a centralized system. This slows down business operations and creates barriers for new companies entering the market.
Solution
To address this, I designed and developed Firmsanad with a focus on scalability, security, and automation. The portal provides: A user-friendly application process for license requests. Automated submission workflows that apply on the user’s behalf. Centralized tracking and status updates, reducing manual follow-ups.
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Major Challenges Faced
Complex Licensing Regulations
Saudi Arabia’s business licensing involves multiple ministries with frequently changing requirements. Ensuring that the portal remained compliant while simplifying the process for non-technical users was a major challenge.
Integration with External Systems
The portal needed to communicate with third-party APIs and ministry systems. Handling secure authentication, data synchronization, and inconsistent external responses was a critical hurdle.
Data Security & Privacy
Applicants uploaded sensitive documents for licensing. Ensuring encryption, secure storage, and compliance with data protection standards was a top priority.
Real-Time Communication
Applicants required timely updates from admins. Implementing a SignalR-based chat system for real-time communication was essential but challenging in terms of scalability and reliability.
Solutions Implemented
ASP.NET Core REST APIs with Clean Architecture
Developed a modular and maintainable backend using ASP.NET Core 8 and Clean Architecture principles. This ensured separation of concerns, scalability, and ease of future feature expansion.
Results:
- • Reduced technical debt and improved code maintainability
- • Enabled rapid onboarding of new developers
- • Improved system scalability for future growth
Azure Cloud Hosting & Security
Deployed the solution on Microsoft Azure to leverage secure hosting, load balancing, and identity management. Configured CI/CD pipelines for automated deployment and continuous integration.
Results:
- • High availability and reliability across regions
- • Strong data protection with Azure security services
- • Faster deployment cycles with CI/CD integration
SQL Server & AI-Powered Assistance
Implemented SQL Server for secure and structured data management, ensuring consistency and reliability. Integrated ChatGPT API to guide users through complex licensing forms and provide real-time assistance.
Results:
- • Faster and more reliable license application process
- • Enhanced user experience with AI-driven guidance
- • Improved trust with secure handling of sensitive data
Real-Time Chat with SignalR
Developed a real-time chat system using SignalR to enable direct communication between users and administrators. This feature allows instant support, query resolution, and status updates without page reloads.
Results:
- • Instant communication between users and admin
- • Reduced response times for customer queries
- • Improved overall user satisfaction and engagement
Technologies & Skills Applied
Backend Technologies
ASP.NET Core 8 (Clean Architecture)
Expert
SQL Server
Advanced
Azure Cloud (App Services, CI/CD, Security,Blob Storage,Azure SQL)
Advanced
SignalR (Real-Time Communication)
Proficient
Frontend & Other Skills
React
Advanced
HTML5, CSS3, Bootstrap
Advanced
ChatGPT API (AI Integration)
Proficient
Localization & RTL (Arabic/English)
Advanced
Key Takeaways & Lessons Learned
85%
Performance Improvement
$1.2M
Annual Cost Savings
99.9%
Uptime Achieved
This project highlighted the critical importance of incremental migration strategies and the need for comprehensive monitoring from day one. The biggest challenge wasn’t purely technical—it was managing stakeholder expectations while still delivering consistent value across the 18-month transformation.
The experience reinforced that successful large-scale migrations require a balance of technical expertise, project management, and clear communication. Every architectural decision was backed by proof-of-concepts and thoroughly documented before full implementation.
Let's Build Something Great Together
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